About CityServe

CityServe Vancouver brings businesses, volunteers, and community organizations together through a shared process that turns surplus goods into practical support

About

How Does It Work?

CityServe Vancouver moves surplus goods through a coordinated process from generous businesses, to a central warehouse, to trusted community partners serving people across our city.

Connecting Surplus to Need

CityServe strategically partners with established businesses across Canada (such as Amazon) to redirect new, returned, and overstocked items (known as: goods-in-kind) in avoidance of landfills or recycling plants.

Receiving & Sorting

Managed by Coastal Church, the Vancouver hub is equipped with storage systems, inventory management, staff, moving equipment, and the ability to transport goods to and from the warehouse. Through volunteer efforts, goods are organized into categories that are redistributed to local organizations who support individuals and families in need.

Distribution Partnerships

CityServe Vancouver partners with trusted local organizations to ensure donated goods reach people in need. Points of Distribution operate as ongoing community resource centres that receive and distribute goods at scale, while Compassion Partners receive goods for specific initiatives such as events or targeted support for individuals and families across Vancouver.

Goods are Donated

After an intentional journey through our Vancouver network, new goods that would have otherwise gone to landfill are redirected into the hands of individuals and families who can benefit most. Meeting practical needs in this tangible way helps restore dignity, reduce waste, and support people navigating financial insecurity across our city.

Goods-In-Kind Surplus

Corporate Partners

CityServe Vancouver works alongside generous corporate partners who redirect surplus, returned, and overstocked goods into the community rather than to landfill. Companies such as Amazon play a vital role by contributing new, high-quality items that are redistributed through trusted local organizations across Vancouver.

Become a Distribution Partner

CityServe Vancouver partners with trusted organizations across Metro Vancouver that serve individuals and families in need. Distribution Partners receive donated goods through our centralized hub and share them directly with the communities they support.

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